Restoration Supervisor: Lead Field Technician

Servpro Industries, Inc.; Waxahachie, Northern (TX, KY); Hybrid; USD 60,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

Servpro Industries, Inc. is seeking a Restoration Supervisor to lead restoration projects, coordinate technicians, and ensure high-quality service and safety compliance. The role represents the SERVPRO brand on the front lines, reinforcing the Here to Help commitment.

The supervisor will manage labor, materials, and equipment, maintain detailed job files, and drive customer satisfaction while coordinating with management and office staff. 8:00 a.m.

Qualifications

• High school diploma or GED required.
• IICRC certifications preferred.
• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role preferred.
• Effective written and oral communication skills.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards and establish control measures for occupant and worker safety.
• Follow and oversee safe work practices and adherence to safety and risk guidelines.
• Document a detailed and accurate job file to support provided services.
• Manage and control labor and consumable usage on assigned projects and protect equipment/materials.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle and equipment maintenance.
• Oversee facility and grounds maintenance as assigned.
• Continue development of Restoration expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Skills

Effective communication

Education

High school diploma/GED

IICRC certifications preferred

Job description

Servpro Industries, Inc. is seeking a Restoration Supervisor to lead restoration projects, coordinate technicians, and ensure high-quality service and safety compliance. The role represents the SERVPRO brand on the front lines, reinforcing the Here to Help commitment.

The supervisor will manage labor, materials, and equipment, maintain detailed job files, and drive customer satisfaction while coordinating with management and office staff. 8:00 a.m.