Restoration Supervisor — Lead Projects & Client Experience

iicrc-careers; Myrtle Beach (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Competitive compensation

Career progression

Professional development

Job summary

SERVPRO of Georgetown & Horry County - 12176 is hiring a Restoration Supervisor to lead on-site project coordination, monitor quality, and ensure a positive customer experience. This role requires coordinating production, supervising restoration technicians, and maintaining thorough job files.

Ideal candidates have at least 1 year in cleaning/restoration/construction, a valid driver’s license, and preferably an IICRC certificate.

Qualifications

• High school diploma or GED preferred.
• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Follow OSHA guidelines for job safety.
• Protect and use equipment and materials properly.
• Coach and train restoration technicians.

Skills

Leadership

Communication

Team supervision

Quality control

Education

High school diploma/GED

IICRC certification (plus, not required)

Job description

SERVPRO of Georgetown & Horry County - 12176 is hiring a Restoration Supervisor to lead on-site project coordination, monitor quality, and ensure a positive customer experience. This role requires coordinating production, supervising restoration technicians, and maintaining thorough job files.

Ideal candidates have at least 1 year in cleaning/restoration/construction, a valid driver’s license, and preferably an IICRC certificate.