Restoration Supervisor: Lead Field Operations

Servpro Industries, Inc.; Waxahachie (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

Servpro Industries, Inc. is seeking a Restoration Supervisor in Waxahachie, TX. You will supervise restoration projects, coordinate technicians, and ensure high-quality service while maintaining safety standards.

You will act as a frontline SERVPRO brand ambassador, delivering the Here to Help commitment, and coordinating with management and staff to meet project goals and customer expectations.

Qualifications

• High school diploma or GED required.
• IICRC certifications preferred to support restoration standards.
• Minimum 1 year of cleaning/restoration/construction experience; supervisor experience preferred.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards and establish control measures for occupant and worker safety.
• Oversee safe work practices and adherence to safety/risk guidelines.
• Document a detailed and accurate job file to support services provided.
• Manage labor and consumables on assigned projects; protect and use equipment/materials properly.
• Coach and train Restoration technicians.
• Communicate project progress and issues with Restoration manager and office staff.
• Perform vehicle and equipment maintenance; oversee facility and grounds as assigned.
• Continue developing Restoration expertise in services, products, and equipment.
• Other tasks as required by employer.

Skills

Supervision

Communication

Safety awareness

Team leadership

Education

High school diploma/GED

IICRC certifications preferred

Experience in supervision

Job description

Servpro Industries, Inc. is seeking a Restoration Supervisor in Waxahachie, TX. You will supervise restoration projects, coordinate technicians, and ensure high-quality service while maintaining safety standards.

You will act as a frontline SERVPRO brand ambassador, delivering the Here to Help commitment, and coordinating with management and staff to meet project goals and customer expectations.