Restoration Supervisor: Lead Projects & Safety

Servpro-of-Greater-Waco; Hewitt (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

Servpro of Greater Waco in Texas is looking for a Restoration Supervisor to lead restoration projects, coordinate technicians, and ensure excellent customer experience as the front-line SERVPRO brand.

The role requires a high school diploma, 1+ year in restoration or cleaning, and preferred IICRC certifications; strong communication and leadership are essential. Travel locally may be required, with regular safety oversight and active participation in daily operations.

Qualifications

• High school diploma or GED required; IICRC certification preferred.
• Minimum 1 year of experience in cleaning/restoration or construction.
• Experience in a supervisor role preferred; strong communication skills.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards and establish control measures for safety of occupants and workers.
• Oversee safe work practices and adherence to safety guidelines.
• Document detailed and accurate job files to support services.
• Manage labor and consumable usage; protect and properly use equipment and materials.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on progress and issues.
• Perform daily, weekly, and monthly vehicle and equipment maintenance.

Skills

Communication skills

Leadership

Customer service

Education

High school diploma / GED

IICRC certifications

Job description

Servpro of Greater Waco in Texas is looking for a Restoration Supervisor to lead restoration projects, coordinate technicians, and ensure excellent customer experience as the front-line SERVPRO brand.

The role requires a high school diploma, 1+ year in restoration or cleaning, and preferred IICRC certifications; strong communication and leadership are essential. Travel locally may be required, with regular safety oversight and active participation in daily operations.