Restoration Supervisor: Lead Projects & Teams

Servpro of Greater Waco; Hewitt (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

SERVPRO of Greater Waco is seeking a Restoration Supervisor to lead restoration projects, coordinate teams of technicians, and ensure high-quality service while maintaining safety standards. This full-time role requires strong communication and hands-on leadership in a fast-paced environment.

The Restoration Supervisor will be the front-line representative of the SERVPRO brand, focused on customer satisfaction and Here to Help commitments, with responsibilities including safety oversight,

Qualifications

• High school diploma/GED required.
• IICRC certifications preferred.
• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role preferred.
• Effective written and oral communication skills.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure safety of occupants and workers.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
• Oversee facility and grounds maintenance, as assigned.
• Continue development of Restoration expertise in services, cleaning products, and equipment.

Skills

Communication skills

Education

High school diploma/GED

Job description

SERVPRO of Greater Waco is seeking a Restoration Supervisor to lead restoration projects, coordinate teams of technicians, and ensure high-quality service while maintaining safety standards. This full-time role requires strong communication and hands-on leadership in a fast-paced environment.

The Restoration Supervisor will be the front-line representative of the SERVPRO brand, focused on customer satisfaction and Here to Help commitments, with responsibilities including safety oversight,