Restoration Supervisor: Lead Crew & Elevate Quality

ServiceMaster Clean of Fraser Valley; Decatur (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Training & development

Tuition assistance

401(k) matching

Free uniforms

Job summary

SERVPRO of Panthersville is seeking a Restoration Supervisor to coordinate and oversee restoration projects, ensuring high-quality work and exceptional customer experience. The role involves supervising technicians, managing resources, and maintaining safety and compliance on site.

You will work closely with project managers and office staff to track progress, communicate needs, and uphold company standards during restoration services.

Qualifications

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Skills

Lifting up to 50-100 lbs

Climbing ladders / high work

Physical endurance

Education

High school diploma/GED

Job description

SERVPRO of Panthersville is seeking a Restoration Supervisor to coordinate and oversee restoration projects, ensuring high-quality work and exceptional customer experience. The role involves supervising technicians, managing resources, and maintaining safety and compliance on site.

You will work closely with project managers and office staff to track progress, communicate needs, and uphold company standards during restoration services.