Water Restoration Supervisor

SERVPRO of West Greenville County; Piedmont (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Health insurance

Training & development

401k Retirement plan

Insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of West Greenville County is seeking a Restoration Supervisor to coordinate and supervise restoration projects, ensuring high quality results and customer satisfaction. The role focuses on leading technicians, managing materials, and maintaining safety standards on site.

You will communicate progress with the project manager, document detailed job files, and train staff while prioritizing efficient service delivery and positive client interactions.

Qualifications

• Valid driver’s license is required.
• High school diploma/GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Supervisory experience

Customer service

OSHA compliance

Physical stamina

Driving license

Education

High school diploma/GED (preferred)

Job description

SERVPRO of West Greenville County is seeking a Restoration Supervisor to coordinate and supervise restoration projects, ensuring high quality results and customer satisfaction. The role focuses on leading technicians, managing materials, and maintaining safety standards on site.

You will communicate progress with the project manager, document detailed job files, and train staff while prioritizing efficient service delivery and positive client interactions.