Restoration Supervisor

SERVPRO of South Frisco/The Colony; Frisco (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

Bonus based on performance

Company car

Competitive salary

Dental insurance

Flexible schedule

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of South Frisco/The Colony is seeking a dedicated Restoration Supervisor to oversee service operations and ensure customer satisfaction. You will manage restoration technicians, maintain quality control, and coordinate processes efficiently.

The ideal candidate will have at least one year of experience in cleaning or restoration, a valid driver's license, and a commitment to safety and quality. A comprehensive benefits package, including health and vision insurance, is offered.

Qualifications

• Valid driver's license is required.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage the customer and client experience.
• Train and supervise restoration technicians.

Skills

Ability to lift a minimum of 50 pounds

Ability to climb ladders

Ability to work with cleaning agents

Education

High school diploma/GED (preferred)

Job description

Servpro is hiring a Restoration Supervisor!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Benefits

• Health insurance
• Training & development
• Vision insurance
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Flexible schedule
• Superior benefits
• Career progression
• Professional development

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Qualifications

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills and Physical Demands

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents