Restoration Supervisor

SERVPRO of Dover/Middletown; Dover (DE); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Job summary

SERVPRO of Dover/Middletown is seeking an IICRC Certified Restoration Supervisor in Dover, DE to lead restoration projects, supervise technicians, and ensure high quality on every job.

This role requires coordinating production, managing client experiences and reviews, documenting detailed job files, and ensuring safety and efficiency on site.

Competitive hourly pay plus per-project commission and comprehensive benefits are offered.

Qualifications

• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Driver's license

Restoration experience

Education

High school diploma or GED

IICRC certification

Job description

Benefits:

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

SERVPRO of Dover/Middletown is hiring an IICRC Certified Restoration Supervisor!

SERVPRO of Dover/Middletown offers:

Competitive compensation - Hourly Rate plus a per project commission

Superior benefits

Career progression

Professional development

And more!

Key Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Communicate clear expectations to restoration technicians and supervise their activities

Document a detailed and accurate job file to support the services provided

Manage labor and consumable item usage on assigned projects

Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

Communicate and follow all OSHA guidelines for job safety

Manage assets by protecting and using equipment and materials properly

Coach and train restoration technicians

Position Requirements

Valid driver’s license

High school diploma/GED (preferred)

At least 1 year of experience in cleaning, restoration, or construction

IICRC certification a plus, not required

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents