Restoration Supervisor

Servpro Industries, Inc.; Fort Walton Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Servpro Industries, Inc. is seeking a Restoration Supervisor in Fort Walton Beach, Florida. This role involves coordinating and performing restoration activities while ensuring quality control and customer satisfaction. You will manage restoration technicians and maintain clear communication with project managers.

The ideal candidate should have at least 1 year of experience in relevant fields and a valid driver's license. The position requires the ability to lift weights, work at various heights, and occasionally work in tight spaces.

Benefits include competitive salary, health insurance, and paid time off.

Qualifications

• At least 1 year of experience in cleaning, restoration, or construction.
• Valid driver's license is required.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage the customer and client experience.
• Document a detailed and accurate job file for services provided.

Skills

Ability to lift a minimum of 50 pounds regularly

Experience with cleaning, restoration, or construction

Ability to work with/around cleaning agents

Education

High school diploma/GED (preferred)

Job description

Benefits

• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Overview

SERVPRO of Fort Walton Beach is hiring a Restoration Supervisor! As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents