Restoration Supervisor

Servpro Industries, Inc.; Gainesville (FL); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Servpro Industries, Inc. is looking for a Restoration Supervisor in Gainesville, Florida. This role involves coordinating restoration processes, ensuring quality control, and managing customer satisfaction. You'll also be responsible for training technicians and conducting vehicle and equipment maintenance.

The position requires a high school diploma, experience in restoration or construction, and the ability to lift heavy objects. Competitive hourly pay starts at $20, with benefits like paid training and bonuses available.

Qualifications

• At least 1 year of experience in cleaning, restoration, or construction.
• Valid driver's license & reliable vehicle.

Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled.
• Manage customer and client experience and overall project satisfaction.
• Coach and train restoration technicians.

Skills

Ability to lift a minimum of 50 pounds regularly

Ability to climb ladders

Experience with cleaning, restoration or construction

Education

High school diploma/GED

Job description

SERVPRO of Oldsmar/Westchase, Gainesville West, Alachua County West is hiring a Restoration Supervisor!

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Benefits:

• Competitive compensation
• Superior benefits
• Paid training
• Career progression
• Personal and professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall project satisfaction. Communicate clear expectations to restoration technicians and supervise their activities.
• Thoroughly document restoration projects support the services provided.
• Manage labor, equipment, and supply usage on assigned projects.
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety.
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians.
• In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Position Requirements

• High school diploma/GED.
• Valid driver's license & reliable vehicle.
• At least 1 year of experience in cleaning, restoration, or construction.

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.

Pay

Starts at $20 - $26 an hour based on experience, with the possibility of overtime pay.