Restoration Project Manager

SERVPRO of Oldsmar / Westchase; Gainesville (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

A restoration services provider in Gainesville is looking for a Restoration Project Manager to oversee all aspects of restoration projects and manage crews. You will ensure excellent customer service while leading the team to operational excellence. The candidate should have management experience, industry experience, and preferably an IICRC certification. The position offers competitive compensation, benefits, and opportunities for advancement.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.

Responsibilities

• Oversee all aspects of projects and crews.
• Ensure accurate scope of work for restoration projects.
• Manage production expenses including labor and equipment.
• Engage in recruiting, hiring, and training.

Skills

Management experience

Customer service

Team leadership

Negotiation skills

Education

High school diploma/GED

Associate or bachelor’s degree

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

SERVPRO of Oldsmar/Westchase, Gainesville West, Alachua County West is hiring a Restoration Project Manager!

As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities.
• Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain all communications with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including labor, equipment, vehicles, and other assets.
• Manage the customer and client experience and overall satisfaction. Provide priority response to potential customers, as needed.
• Actively engage in recruiting, hiring, and training restoration teammates.

Position Requirements

• High school diploma/GED; associate degree or bachelor’s degree preferred.
• Valid driver’s license.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred.

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.

Benefits:

• Competitive compensation
• Superior benefits
• Paid training
• Career progression
• Personal and professional development
• And more!

Pay starts at $60,000 - $70,000 annually, with bonus incentives, based on experience.