Restoration Manager

Servpro Industries, Inc.; Henderson (NV); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Competitive compensation

Paid Training

Career progression

Personal and Professional development

Job summary

Servpro Industries, Inc. is seeking a Restoration Project Manager in Henderson, NV. This role oversees all aspects of restoration projects, ensuring excellent customer service and quality work.

The ideal candidate will manage production expenses, lead crews, and engage in recruiting and training. A valid driver’s license and IICRC certifications are required. Compensation starts at $25.00 to $35.00 per hour based on experience.

Qualifications

• Valid driver’s license.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certifications required: Water/Fire/Mold/Trauma/Bio & Commercial.

Responsibilities

• Ensure an accurate scope of work for restoration projects.
• Negotiate with customers and/or clients for project approvals.
• Schedule and oversee crews, assets, and subcontractors.
• Manage production expenses including labor and equipment.
• Engage in recruiting, hiring, and training teammates.

Skills

Leadership

Organizational skills

Technology use

Education

High school diploma/GED

Associate degree or Bachelor’s degree preferred

Tools

Estimating software

Cleaning agents

Job description

Servpro of CHHM is hiring a Restoration Project Manager!

Benefits

• Competitive compensation
• Paid Training
• Career progression
• Personal and Professional development

And more!

As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities.
• Schedule, coordinate and oversee crews, assets and subcontractors to provide service on active projects to include subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain all communications with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including labor, equipment, vehicles, and other assets.
• Manage the customer and client experience and overall satisfaction. Provide priority response to potential customers, as needed.
• Actively engage in recruiting, hiring, and training teammates.

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certifications required = Water/Fire/Mold/Trauma/Bio & Commercial
• Demonstrated Leadership & Organizational skills
• Technology use

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Pay

Starts at $25.00 - $35.00 per hour based upon experience.