Restoration Manager

ServiceMaster Clean of Fraser Valley; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Wellness resources

Company car

Vision insurance

Company parties

Competitive salary

Dental insurance

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Lake County is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving operational excellence on active jobs. This front-line management role requires strong leadership, safety awareness, and proven scheduling and budgeting skills.

Qualifications include a valid driver’s license, high school diploma or GED (associates or bachelor’s preferred), at least 3 years in management, 7 years in the restoration industry, and IICRC

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum 3 years of management or supervisory experience.
• 7+ years of restoration industry experience strongly preferred.
• IICRC certification required: WRT, ASD, FSRT, OCT, TCST, OSHA 30.

Responsibilities

• Oversee scope of work and prepare estimates for restoration projects.
• Negotiate project scope and obtain client approvals.
• Schedule and coordinate crews and resources, including subs.
• Review site documentation and ensure proper billing and client requirements.
• Maintain written communication with customers, vendors and insurers.
• Manage production expenses including equipment and vehicles.

Skills

Leadership

Scheduling

Budgeting

Communication

Education

High school diploma/GED

Associate/Bachelor preferred

Tools

Proprietary software

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• Wellness resources
• Company car
• Vision insurance
• Company parties
• Competitive salary
• Dental insurance
• First-class compensation
• Superior benefits
• Career progression
• Professional development

SERVPRO of Lake County is hiring a Restoration Project Manager!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 3 year of management and/or supervisory experience
• At least 7 years of industry experience
• IICRC certification required: WRT, ASD, FSRT, OCT, TCST, OSHA 30

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law