Restoration Project Lead — Elevate Client Experience & Quality

Servpronortheastchestercounty; Tullytown (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Job summary

SERVPRO of North East Chester County is seeking a Restoration Supervisor to lead on-site restoration projects, coordinate crews, and ensure high-quality results. This front-line role requires strong safety practices and excellent communication with customers.

Responsibilities include coordinating production, supervising technicians, maintaining project files, managing materials usage, and reporting progress to the project manager.

Qualifications

• Valid driver’s license is required.
• High school diploma/GED preferred or equivalent.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled, ensuring quality control.
• Manage customer and client experience and overall satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Follow all OSHA guidelines for job safety.
• Coach and train restoration technicians.

Skills

Lifting ability

Climbing ladders

Work in tight spaces

Manual handling

Safety awareness

Education

High school diploma/GED (preferred)

IICRC certification (preferred)

Job description

SERVPRO of North East Chester County is seeking a Restoration Supervisor to lead on-site restoration projects, coordinate crews, and ensure high-quality results. This front-line role requires strong safety practices and excellent communication with customers.

Responsibilities include coordinating production, supervising technicians, maintaining project files, managing materials usage, and reporting progress to the project manager.