Restoration Supervisor - Lead Projects & Client Experience

ServiceMaster Clean of Fraser Valley

Tullytown (PA)

On-site

USD 25,000 - 33,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of North East Chester County is hiring a Restoration Supervisor to coordinate and oversee production activities, ensure quality, and maintain a positive customer experience on restoration projects. The role requires a valid drivers license, experience in cleaning/restoration/construction, and the ability to lift heavy items; IICRC certification is a plus.

Pay starts at $18–$24 per hour with overtime and bonuses.

Qualifications

Valid drivers license is required.
High school diploma/GED preferred.
Experience in cleaning, restoration, or construction (1+ year).
IICRC certification a plus but not required.

Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control.
Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
Communicate clear expectations to restoration technicians and supervise their activities.
Document a detailed and accurate job file to support the services provided.
Manage labor and consumable item usage on assigned projects.
Communicate with restoration project manager and office staff on project progress and issues.
Communicate and follow all OSHA guidelines for job safety.
Manage assets by protecting and using equipment and materials properly.
Coach and train restoration technicians.