Restoration Production Supervisor: Lead Projects & Teams

SERVPRO of North East Chester County; Tullytown (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of North East Chester County is hiring a Restoration Supervisor to lead on-site restoration projects, coordinate crews, and ensure quality outcomes.

As the front-line representative of the SERVPRO brand, you will supervise technicians, manage safety, document job files, and drive customer satisfaction on each assigned project. Eligible candidates have at least 1 year in restoration/construction and a valid driver’s license.

Qualifications

• Valid driver's license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Coordination

Supervision

Customer experience

Communication

Training

Education

High school diploma/GED

IICRC certification

Job description

SERVPRO of North East Chester County is hiring a Restoration Supervisor to lead on-site restoration projects, coordinate crews, and ensure quality outcomes.

As the front-line representative of the SERVPRO brand, you will supervise technicians, manage safety, document job files, and drive customer satisfaction on each assigned project. Eligible candidates have at least 1 year in restoration/construction and a valid driver’s license.