Restoration Project File Coordinator

Servpro; Alexandria (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Benefits

Career growth

Professional development

Team environment

Restoration/insurance experience

Job summary

SERVPRO Team Warnecki in Alexandria, VA is seeking a dependable Job File Coordinator to maintain precise documentation and support daily operations in-office. You will collaborate with customers, project managers, field teams, and insurance reps to keep restoration projects moving smoothly from start to finish.

The role emphasizes organization, attention to detail, and proactive communication. Ideal candidates bring administrative experience, proficiency with MS Office, and a commitment to

Qualifications

• At least 1 year of administrative, office, or related experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to manage multiple priorities and meet deadlines.
• Work independently and collaboratively.
• Reliable with problem-solving and accuracy.
• Personal cell phone access for work communication and MFA during work hours.

Responsibilities

• Create, maintain, and organize accurate job files.
• Review documentation for completeness, accuracy, and compliance.
• Monitor job statuses, deadlines, and outstanding paperwork.
• Assist with estimates, document uploads, and job close-out.
• Receive and dispatch service requests and referrals.
• Coordinate schedules with project managers and field teams.
• Maintain digital records and prepare reports.
• Follow up on missing information and resolve documentation issues.
• Support daily office operations as needed.

Skills

Administrative skills

Customer service

Organization

Communication

MS Outlook

MS Word

MS Excel

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

SERVPRO Team Warnecki in Alexandria, VA is seeking a dependable Job File Coordinator to maintain precise documentation and support daily operations in-office. You will collaborate with customers, project managers, field teams, and insurance reps to keep restoration projects moving smoothly from start to finish.

The role emphasizes organization, attention to detail, and proactive communication. Ideal candidates bring administrative experience, proficiency with MS Office, and a commitment to