Restoration Production Lead

SERVPRO; Tullytown (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Bonus based on performance

Training & development

Competitive salary

Dental insurance

Opportunity for advancement

Career progression

Professional development

Job summary

SERVPRO of North East Chester County is hiring a Restoration Supervisor to lead on-site projects, coordinate production processes, and ensure quality while delivering exceptional customer service.

As the front-line representative of the SERVPRO brand, you will supervise technicians, manage resources, and communicate project progress to the project manager and office staff. This role requires a valid driver's license and at least 1 year in restoration or construction.

Qualifications

• Must have valid driver's license.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Physical stamina

Lifting up to 100 lbs

Ladder climbing

Team supervision

Education

High school diploma/GED

Job description

SERVPRO of North East Chester County is hiring a Restoration Supervisor to lead on-site projects, coordinate production processes, and ensure quality while delivering exceptional customer service.

As the front-line representative of the SERVPRO brand, you will supervise technicians, manage resources, and communicate project progress to the project manager and office staff. This role requires a valid driver's license and at least 1 year in restoration or construction.