Restoration Operations Lead

IICRC; Tullytown (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Bonus based on performance

Career advancement

Training & development

Competitive salary

Job summary

SERVPRO of North East Chester County is hiring a Restoration Supervisor to lead on-site project work, supervise restoration technicians, and ensure customer satisfaction.

As the front-line representative of the SERVPRO brand, you will coordinate production, manage materials, and document all job files to support high-quality outcomes. A valid driver’s license and 1 year of restoration/ construction experience are preferred.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Lifting heavy objects

Climbing ladders

Work in tight spaces

Manual dexterity

Safety compliance

Education

High school diploma/GED

IICRC certification (nice to have)

Job description

SERVPRO of North East Chester County is hiring a Restoration Supervisor to lead on-site project work, supervise restoration technicians, and ensure customer satisfaction.

As the front-line representative of the SERVPRO brand, you will coordinate production, manage materials, and document all job files to support high-quality outcomes. A valid driver’s license and 1 year of restoration/ construction experience are preferred.