Restoration Ops Leader — Field & Client Impact

SERVPRO of S Nashville/E Nashville, Madison, Goodlettsville; Lebanon (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Bonus based on performance

Company car

Free uniforms

Job summary

SERVPRO of Wilson County is seeking a full-time Restoration Production Manager based in Lebanon, Tennessee. This role involves managing the customer experience, developing project scopes, and overseeing restoration services while ensuring adherence to safety guidelines. Candidates should have at least a high school diploma, 3 years of operations experience, and strong leadership skills. The position offers various benefits such as health and dental insurance, a 401(k) plan, and performance-based bonuses.

Qualifications

• Minimum 3 years of experience in operations.
• Minimum 1 year management and/or supervisory experience.
• Experience in cleaning, restoration, or construction preferred.

Responsibilities

• Manage customer experience and overall satisfaction.
• Develop scope of work for projects and review estimates.
• Schedule crews and manage resources for service.

Skills

Interpersonal skills

Leadership skills

Management skills

Effective written communication

Effective oral communication

Education

High School Diploma/GED

Associates or Bachelor's degree

Industry certifications

Job description

SERVPRO of Wilson County is seeking a full-time Restoration Production Manager based in Lebanon, Tennessee. This role involves managing the customer experience, developing project scopes, and overseeing restoration services while ensuring adherence to safety guidelines. Candidates should have at least a high school diploma, 3 years of operations experience, and strong leadership skills. The position offers various benefits such as health and dental insurance, a 401(k) plan, and performance-based bonuses.