Restoration Supervisor - Lead Emergency Response Team

Servpro-Industries-1; Cumberland Furnace (TN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holidays

Company vehicle

Sign-on bonus

Job summary

SERVPRO of Belle Meade/West Nashville is seeking a Restoration Supervisor to lead a crew on emergency response jobs, guiding teams through water, fire, mold, and storm damage. You’ll set expectations with customers, manage jobsite activities, and ensure high-quality restoration outcomes.

This is a labor-intensive role requiring strong leadership, safety oversight, and hands-on participation. Training, certifications, and career growth opportunities are provided by the franchise.

Qualifications

• Experience in restoration, mitigation, or construction preferred.
• Strong leadership and communication skills.
• Valid driver's license + clean background.
• IICRC certifications bonus, but we’ll help you get there.
• Able to lift 50+ lbs regularly (sometimes 100 lbs with assistance).

Responsibilities

• Oversee restoration jobs and lead a team of techs through water, fire, mold, and storm damage projects.
• Set the tone with customers—manage expectations, maintain communication, and ensure satisfaction.
• Perform and supervise jobsite work (labor-intensive role).
• Monitor safety, enforce safety protocols, and protect your team and customers.
• Ensure accurate, detailed documentation for every job (photos, notes, equipment logs).
• Maintain equipment, vehicles, and supply usage to minimize waste and maximize efficiency.
• Train, coach, and mentor team members to help them grow.

Skills

Leadership

Communication

Physical stamina

Tech-savvy

After-hours availability

Education

IICRC certification (bonus)

Tools

Documentation software

Mobile apps

Digital forms

Job description

SERVPRO of Belle Meade/West Nashville is seeking a Restoration Supervisor to lead a crew on emergency response jobs, guiding teams through water, fire, mold, and storm damage. You’ll set expectations with customers, manage jobsite activities, and ensure high-quality restoration outcomes.

This is a labor-intensive role requiring strong leadership, safety oversight, and hands-on participation. Training, certifications, and career growth opportunities are provided by the franchise.