Restoration Supervisor — Lead Disaster-Response Crew

SERVPRO of Belle Meade; Smyrna (TN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bi-weekly pay

Overtime opportunities

Industry certifications

Uniforms provided

Medical/Dental/Vision insurance

401(k) with company match

Paid time off + holidays

Company vehicle

Job summary

SERVPRO of Belle Meade/West Nashville is seeking a Restoration Supervisor to lead a crew on emergency response projects, guiding water, fire, mold, and storm damage restoration. You’ll manage customer expectations and ensure high-quality results in a fast-paced environment.

This role emphasizes hands-on leadership, safety, documentation, and teamwork. A labor-intensive position with opportunities to advance into operations or construction leadership, with company-provided training and

Qualifications

• Experience in restoration, mitigation, or construction preferred.
• Strong leadership and communication skills.
• Valid driver’s license + clean background.
• IICRC certifications = bonus, but we’ll help you get there.
• Able to lift 50+ lbs regularly.
• Comfortable with crawlspaces, ladders, and tough conditions.
• Tech-friendly and able to use mobile apps, documentation software, and digital forms.
• Willing to respond to after-hours calls when needed.

Responsibilities

• Oversee restoration jobs and lead a team of techs through water, fire, mold, and storm damage projects.
• Set the tone with customers—manage expectations, maintain communication, and ensure satisfaction.
• Perform and supervise jobsite work (labor-intensive role).
• Monitor safety, enforce safety protocols, and protect your team and customers.
• Ensure accurate, detailed documentation for every job (photos, notes, equipment logs).
• Maintain equipment, vehicles, and supply usage to maximize efficiency.
• Train, coach, and mentor team members to help them grow.

Skills

Leadership

Communication

Tech-savvy

After-hours availability

Physical stamina

Tools

Mobile apps

Documentation software

Digital forms

Job description

SERVPRO of Belle Meade/West Nashville is seeking a Restoration Supervisor to lead a crew on emergency response projects, guiding water, fire, mold, and storm damage restoration. You’ll manage customer expectations and ensure high-quality results in a fast-paced environment.

This role emphasizes hands-on leadership, safety, documentation, and teamwork. A labor-intensive position with opportunities to advance into operations or construction leadership, with company-provided training and