Restoration Job File Specialist

Servpro Columbia, Montour, & Sullivan Counties; Perkasie (Bucks County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

SERVPRO Team McCabe in Perkasie, PA is hiring a Restoration Job File Coordinator to support fire and water damage projects. You will monitor file status, assist with documentation, prepare preliminary estimates, and maintain clear internal and client communications.

The ideal candidate has 2+ years of admin experience, excellent written and verbal skills, and the ability to learn Xactimate and proprietary software.

Qualifications

• 2+ years of administrative or office experience.
• Outstanding written and verbal communication, including pronunciation and grammar.
• Ability to stay calm and professional in stressful situations.
• Strong organizational skills and attention to detail.

Responsibilities

• Monitor job file status and work-in-progress documents.
• Ensure client requirements are followed and documented.
• Review and validate initial documentation.
• Create preliminary estimates and prepare job file reports.
• Maintain internal and external communications.
• Complete and review job file documentation for upload and audit.
• Perform job close-out activities.
• Assist other departments as needed.
• Manage scheduling for technicians.
• Participate in after-hours on-call phone rotation.

Skills

Administrative experience

Phone communication

Analytical skills

Detail-oriented

Multitasking

Written & verbal communication

Tools

Xactimate

Proprietary software

Job description

SERVPRO Team McCabe in Perkasie, PA is hiring a Restoration Job File Coordinator to support fire and water damage projects. You will monitor file status, assist with documentation, prepare preliminary estimates, and maintain clear internal and client communications.

The ideal candidate has 2+ years of admin experience, excellent written and verbal skills, and the ability to learn Xactimate and proprietary software.