Restoration Crew Lead Field Supervisor

IICRC; McKees Rocks (Allegheny County); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO is seeking a Front-line Restoration Crew Chief to lead and coordinate restoration projects, ensuring high quality and customer satisfaction from start to finish.

This hands‑on leadership role require guiding a crew, supervising technicians, and maintaining safety and efficiency on job sites. Training and advancement opportunities are available within our expansive SERVPRO network.

Qualifications

• Valid driver’s license.
• High school diploma/GED preferred.
• Minimum 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus.

Responsibilities

• Coordinate and perform restoration production processes according to schedule with quality control on job sites.
• Manage customer and client experience to support high satisfaction and positive online reviews.
• Set clear expectations for restoration technicians and supervise daily activities.
• Document detailed, accurate job files to support services rendered.
• Manage labor usage, consumables, and efficiency on assigned projects.
• Communicate job status updates to the project manager and office staff.

Skills

Valid driver's license

Education

High school diploma/GED

Tools

IICRC certification

Job description

SERVPRO is seeking a Front-line Restoration Crew Chief to lead and coordinate restoration projects, ensuring high quality and customer satisfaction from start to finish.

This hands‑on leadership role require guiding a crew, supervising technicians, and maintaining safety and efficiency on job sites. Training and advancement opportunities are available within our expansive SERVPRO network.