Restoration Crew Lead & Field Supervisor

SERVPRO of Calvert County/St. Mary's County; Lexington Park (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Career progression

Professional development

Job summary

SERVPRO of Calvert County/St. Mary’s County is seeking a Restoration Crew Chief to lead on-site restoration projects and serve as the front-line representative of the SERVPRO brand.

You will coordinate, monitor, and perform work activities to fulfill service needs and ensure a positive customer experience. You will supervise restoration technicians, guide daily production, and maintain clear communication with the project manager and office staff regarding progress, safety, and asset protection,

Qualifications

• Valid driver’s license.
• High school diploma/GED preferred.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Communicate with restoration project manager and office staff on progress and issues.

Skills

Lifting heavy objects

Climb ladders

Tight spaces

Manual handling

Cleaning agents handling

Education

High school diploma or GED (preferred)

Tools

IICRC certification (a plus)

Job description

SERVPRO of Calvert County/St. Mary’s County is seeking a Restoration Crew Chief to lead on-site restoration projects and serve as the front-line representative of the SERVPRO brand.

You will coordinate, monitor, and perform work activities to fulfill service needs and ensure a positive customer experience. You will supervise restoration technicians, guide daily production, and maintain clear communication with the project manager and office staff regarding progress, safety, and asset protection,