Restaurants Event Coordinator

Oetker collection; Florida; On-site; USD 40,000 - 70,000; Full time

Job summary

Join an established industry player as a Restaurants Event Coordinator, where you will manage high-end events across multiple dining outlets. This role emphasizes exceptional customer service and attention to detail, ensuring every event meets the highest standards of quality. You will work closely with clients and the management team to create memorable experiences, all while enjoying a supportive work environment that promotes ongoing learning and development. If you are passionate about hospitality and eager to make an impact, this is the perfect opportunity for you.

Benefits

Excellent wages

Inspiring work environment

Ongoing learning & development

Masterpiece Academy

Qualifications

• 3+ years of experience in event coordination within luxury hotels.
• Exceptional service style and communication skills.

Responsibilities

• Oversee and execute high-end events, ensuring flawless coordination.
• Collaborate with clients to tailor events to their specific needs.

Skills

Event Coordination

Customer Service

Communication

Problem Solving

Decision Making

Education

3 years of experience in event coordination

Background in F&B operations

Tools

Restaurant Reservations Systems

Job description

Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.

The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set soon, the hotel will be reborn following a top-to-bottom renovation.

The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.

The team of the Vineta are waiting for you to have an exceptional experience!

JOB DESCRIPTION

Contract

01. Permanent

Place

Palm Beach, Florida, USA

MISSIONS

Position Profile:

The Restaurants Event Coordinator will oversee and execute high-end events for our discerning clientele across our three diverse dining outlets, ensuring flawless coordination, attention to detail, and a seamless experience for every event. This candidate will assist the Restaurant & Bars management team with key responsibilities in an administrative role.

• With high integrity, ensure that guests experience the highest quality 5 diamond/5 star standards
• Respond to inquiries about large parties and events in the Restaurant & Bars for groups of 8-29 people.
• Organize a working Calander of events with details for the F&B Department.
• Work closely with clients to understand their event requirements & preferences
• Coordinate all aspects of Restaurant & Bars events, including menu selection, timelines, (décor, staffing, and AV needs.)
• Liaise between the client and the hotel’s Restaurant & Bars team to ensure clear communication and alignment of event goals.
• Oversee the coordination of events across three distinct dining outlets, ensuring each event is tailored to the specific venue’s ambiance, offerings, and client needs.
• Collaborate with Executive Chef & GM of Restaurants to create events menus focusing on streamlining service and maintaining the hotel’s high standards of quality.
• Supervise the set-up of the events and introduce the operations team to the client, making sure the client is comfortable & pleased with the event before departing.
• Maintain exceptional customer service levels before, during, and after events.
• Ensure a personalized, high-touch experience for clients, attending to any special requests or last-minute changes promptly and professionally.
• Proactively address and resolve any client concerns to ensure their satisfaction.
• Maintain exceptional customer service levels before, during, and after events.
• Ensure a personalized, high-touch experience for clients, attending to any special requests or last-minute changes promptly and professionally.
• Proactively address and resolve any client concerns to ensure their satisfaction.
• Assist in preparing event budgets, working with the Executive Chef & GM of Restaurants to track and manage costs.
• Undertake other ad hoc related responsibilities, as required.

BENEFITS

We are delighted to offer excellent wages and benefits, an inspiring work environment, ongoing learning & development through the Masterpiece Academy, and an opportunity to be the best.

PROFILE

Core Skills & Competencies:

• Functional knowledge – Passion guests and strives to exceed expectations for service excellence with demonstrated understanding of fine dining, beverage and service standards commensurate of the leading hotels in the world.
• Customer Service – Exceptional service style, genuinely warm presence, friendly, sincere nature, drive for service excellence, internally proud, outwardly gracious and humble.
• Internal Service – appreciation that ‘internal customers’ (i.e. servers) are considered strategic partners.
• Communication – Excellent communication and social skills, 100% fluency in English with impeccable standards of hygiene and grooming.
• Safety Focus – Demonstrates safe work practices and looks for ways to minimize workplace injuries.
• Decision making- Able to prioritize, making prompt and reasonable decisions.
• Problem solving –Adept at juggling multiple needs, calmly, respectfully, creatively and successfully resolve problems, as required.
• Ethical and professional conduct – Fulfills responsibilities with highest integrity.
• Technology proficiency– Operates and maintains all departmental equipment, fully competent with restaurants reservations systems.

Education & Experience:

• Minimum 3 years of experience in event coordination, with a strong background in F&B operations, preferably in a luxury hotel or fine dining environment.
• Required to work evenings, weekends, and/or holidays.

Must be legally authorized to work in the USA

If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.

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