Restaurant Technology Specialist

McHire; Milwaukee (WI); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay $18+

College credit hours

Tuition reimbursement

Free meals during shifts

Employee discounts

Job summary

McHire is seeking an Operations Technology Professional (OTP) Pro to deploy, maintain and repair restaurant hardware, software and network technology across our Milwaukee-area restaurants.

The OTP Pro will upgrade OS, handle maintenance, triage issues on-site and by phone, and help develop and train a team of OTPs for restaurant-level support. Travel between locations and on-call availability are required.

Qualifications

• Must have valid driver's license and insurance.
• Must have reliable transportation.
• This is a travel position requiring travel between multiple restaurant locations as business needs dictate.
• Must be available to be on call and respond to restaurant technology or operational support needs when necessary.

Responsibilities

• Upgrade OS and perform self-installs.
• Maintenance: perform scheduled maintenance to ensure optimal functionality.
• Troubleshooting: triage issues on-site and over the phone.
• Development: train and lead OTPs for restaurant-level support.
• Training: provide resources and support as new technologies are deployed.

Skills

Driver's license

Reliable transportation

On-call availability

Travel between locations

Job description

# Restaurant Technology Specialist43RD & NATIONAL (26303)## Job Description**Description**We are looking for a dedicated **Operations Technology Professional (OTP) Pro** to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.**Responsibilities**The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization’s restaurants.Duties of this position include the following:* **Upgrades:** Perform certain self-installs and OS upgrades* **Maintenance:** Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment* **Troubleshooting:** Provide in house technology support to triage issues on-site and over the phone* **Development:** Train, develop and lead an organization of OTPs for restaurant-level support.* **Training:** Provide necessary resources, tools and support as new technologies and initiatives are deployed**Perks and Benefits*** Competitive pay starting at $18* 4 college credit hours for attending OTP Pro class* Tuition reimbursement and/or educational assistance through Archways to Opportunity* Employee discounts and free meals during shifts**Qualifications*** Must have valid driver's license and insurance.* Must have reliable transportation. This is a travel position requiring travel between multiple restaurant locations as business needs dictate.* Must be available to be on call and respond to restaurant technology or operational support needs when necessary.* Must be willing and able to travel to any of the following restaurant locations:* 27th Street & Capitol Drive* 81st Street & Brown Deer Road* Good Hope Road & Teutonia Avenue* 76th Street & Appleton Avenue* 84th Street & Greenfield Avenue* 43rd Street & National Avenue* 49th Street & Hampton Avenue