Restaurant Team Leader: Guest Experience

J000469 JIB JIB Restaurant Group Inc; Redwood City (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Jack in the Box in Redwood City is seeking a hands-on Team Leader to guide front-of-house and back-of-house operations, ensuring fast, friendly guest service and adherence to brand standards. You will train staff, monitor food safety, manage cash, and maintain an organized, clean dining room, always ready to support guests and team during busy shifts.

This role requires at least high school diploma and 6 months of JIB experience, with certification across workstations; leadership and calm under

Qualifications

• High School Diploma or GED required for supervisory roles.
• Minimum 6 months of JIB experience and 100% certified in all workstations.
• Strong leadership and coaching skills to train staff.

Responsibilities

• Oversee Front of House and Back of House duties to ensure guest satisfaction.
• Train and coach team members on cleanliness, service speed, and safety standards.
• Ensure orders are accurate and guest concerns are resolved promptly.
• Maintain cash handling accuracy and reinforce restaurant policies.

Skills

Team Leadership

Guest Service

Communication

Cash Handling

POS Systems

Education

High School Diploma

Tools

POS systems

Job description

Jack in the Box in Redwood City is seeking a hands-on Team Leader to guide front-of-house and back-of-house operations, ensuring fast, friendly guest service and adherence to brand standards. You will train staff, monitor food safety, manage cash, and maintain an organized, clean dining room, always ready to support guests and team during busy shifts.

This role requires at least high school diploma and 6 months of JIB experience, with certification across workstations; leadership and calm under