Restaurant Team Lead - Lead People & Guest Experience

Paycom - ATS; Orlando (FL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO

401(k) with company match

Health, dental, and vision insurance

Company-paid life insurance

Team member food discounts

Growth opportunities

Care programs

Community service opportunities

Job summary

iServ Group, a multi-brand hospitality company, is seeking a Sonny’s BBQ Restaurant Team Lead in Orlando to guide the team during shifts, ensure exceptional guest experiences, and uphold a people-first culture.

Requirements include at least 1 year of leadership in a high-volume restaurant, strong communication, and a customer-first mindset. Must be 21+, have a valid driver’s license, and pass background and drug checks. This is a full-time, on-site role with growth opportunities and benefits.

Qualifications

• Minimum 1 year leadership in a high-volume restaurant.
• Strong communication and guest-service focus.
• Shows initiative and leads by example.
• Willing to pass background check and drug test.

Responsibilities

• Open/close the store and assist management with operations.
• Lead shifts with energy and excellence in service and operations.
• Create a welcoming environment for guests and team members.
• Model iServ’s mission, values and culture in every interaction.
• Develop and mentor team members; support onboarding and training.

Skills

Leadership

Communication

Guest experience

Team motivation

Organization

Tools

POS system

Job description

iServ Group, a multi-brand hospitality company, is seeking a Sonny’s BBQ Restaurant Team Lead in Orlando to guide the team during shifts, ensure exceptional guest experiences, and uphold a people-first culture.

Requirements include at least 1 year of leadership in a high-volume restaurant, strong communication, and a customer-first mindset. Must be 21+, have a valid driver’s license, and pass background and drug checks. This is a full-time, on-site role with growth opportunities and benefits.