Restaurant Team Lead I — Growth & Operations

HMSHost International; Atlanta (GA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Meal benefits

Transportation benefits

401(k) retirement plan with company-m…

Life insurance

Tuition reimbursement

Training and career growth

Referral program

Job summary

HMSHost is seeking a Manager I (MGRI) to assist branch management in executing QSR-style operations. This role ensures the restaurant is clean, ready for business, staffed, and runs to high standards under prescribed policies.

The Manager I will supervise day-to-day activities, help with scheduling, hiring input, cash handling, safety compliance, and guest service to deliver consistent hospitality across shifts on-site in Atlanta.

Qualifications

• Minimum of 2 years food and beverage, cash handling, and customer service experience.
• Minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
• Actively ensures all associates take all mandated rest breaks and meal periods.
• Ensures display areas are appropriately clean, stocked, and visually appealing.
• Ensures all equipment is in good working order.
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.
• Understands and performs all Health and Safety activities as specified in the Manager’ s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Skills

Customer service

Cash handling

Supervisory experience

People management

Tools

Cash register

Job description

HMSHost is seeking a Manager I (MGRI) to assist branch management in executing QSR-style operations. This role ensures the restaurant is clean, ready for business, staffed, and runs to high standards under prescribed policies.

The Manager I will supervise day-to-day activities, help with scheduling, hiring input, cash handling, safety compliance, and guest service to deliver consistent hospitality across shifts on-site in Atlanta.