Restaurant Team Lead — Growth, Training & Service

Dhanani Group Inc; Kankakee (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Scholarship Fund Program

Burger King emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Kankakee, IL is seeking a hands-on Restaurant Assistant Manager who leads by example and empowers the team to deliver great guest experiences.

You will coach shifts, manage operations to meet QSC standards, and partner with the GM to drive guest satisfaction and financial performance. If you thrive in a fast-paced environment and are ready to grow with a top franchise, apply today.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first.
• Create Memorable Experiences—service that makes guests want to return.
• Administration—balance high-quality service with financial goals.
• Welcomes new team members and provides training.
• Leads team huddles that motivate and inform.
• Ensures ongoing training and coaching.
• Builds shift supervisor capability and prepares for next level.
• Monitors Speed of Service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Reviews sales and scheduling to meet QSC.
• Partners with GM to create action plans to improve guest metrics.
• Reviews inventory and creates product orders.
• Implements cost controls.
• Monitors people charts and production planning.
• Creates schedules and handles onboarding.
• Implements action plans addressing employee needs.

Skills

Guest service

Team leadership

Communication

Problem solving

Education

High school diploma

Job description

Burger King in Kankakee, IL is seeking a hands-on Restaurant Assistant Manager who leads by example and empowers the team to deliver great guest experiences.

You will coach shifts, manage operations to meet QSC standards, and partner with the GM to drive guest satisfaction and financial performance. If you thrive in a fast-paced environment and are ready to grow with a top franchise, apply today.