Restaurant Supervisor - Lead & Train Teams to Excellence

Shake Shack; Hyannis (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Corporate discounts

Medical Insurance

Life Insurance

401k Plan

Paid Time Off

Parental Leave

Employee Assistance Program

Pre-Tax Commuter Benefits

Flexible Spending Accounts

Growth Opportunities

Job summary

Shake Shack is seeking a Restaurant Manager to oversee daily operations, train staff, and foster a culture of hospitality in a fast-paced environment. The role emphasizes coaching, brand promotion, and ensuring safety and sanitation standards are met at all times.

Ideal candidates have 2-3 years in restaurant management, strong financial acumen, and a flexible schedule to meet peak service times. This on-site position offers opportunities for growth within a growing hospitality brand.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant leadership

Operations knowledge

Financial understanding

Food handler certification

Flexible hours

Coaching and development

Job description

Shake Shack is seeking a Restaurant Manager to oversee daily operations, train staff, and foster a culture of hospitality in a fast-paced environment. The role emphasizes coaching, brand promotion, and ensuring safety and sanitation standards are met at all times.

Ideal candidates have 2-3 years in restaurant management, strong financial acumen, and a flexible schedule to meet peak service times. This on-site position offers opportunities for growth within a growing hospitality brand.