Restaurant Supervisor Lead: Coach, Motivate & Elevate Teams

MOD SUPER FAST PIZZA, LLC.; Pleasant Prairie (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Paid vacation

Paid sick time

401(k) retirement

Free pizza, salad & beverages

Gym membership discount

Free counseling sessions

Job summary

MOD SUPER FAST PIZZA, LLC. in Pleasant Prairie, WI is seeking a Restaurant Supervisor Lead to join the store leadership team. You will be second in command, coaching Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You set the tone for the team and guests, promoting an inclusive, high-energy service. MOD highlights internal promotion potential and a range of employee benefits including meals, insurance and retirement options.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Previous experience coaching, teaching and inspiring others.
• Proven success in following and enforcing processes and standards; coaching with compassion.
• Customer service skills and the ability to remain calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping energy high.
• Create a welcoming atmosphere for Squad Crew and customers.
• Listen, acknowledge and resolve concerns; escalate to GM as needed.
• Manage shift checklists and address equipment malfunctions.
• Support growth and well-being of the Squad and celebrate wins.

Skills

Customer service

Coaching

Process compliance

Job description

MOD SUPER FAST PIZZA, LLC. in Pleasant Prairie, WI is seeking a Restaurant Supervisor Lead to join the store leadership team. You will be second in command, coaching Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You set the tone for the team and guests, promoting an inclusive, high-energy service. MOD highlights internal promotion potential and a range of employee benefits including meals, insurance and retirement options.