Restaurant Supervisor - Crowne Plaza Asheville

Hulsing Enterprises, LLC; Asheville (NC); On-site; USD 14,000 - 17,000; Full time

Job summary

Crowne Plaza - Asheville, NC is hiring for a Full Time Front of House Supervisor to oversee restaurant & bar teams and assist in catering operations. The role focuses on guest service, staff supervision, and maintaining compliance with health standards.

Requirements include a minimum of 2 years in Food & Beverage, strong problem-solving, excellent communication, and keen organizational skills. The position offers hourly pay between $10.00 and $12.00 and an opportunity to work in a dynamic hotel

Qualifications

• Minimum 2 years’ experience in Food and Beverage.
• Strong problem-solving abilities.
• Excellent written and verbal communication.
• Well organized and able to prioritize tasks.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Responding efficiently and accurately to guest complaints.
• Assist in the continuous training of servers, bartenders, and bussers to provide high quality service.
• Must be able to convey information and ideas clearly.
• Must work well in stressful, high-pressure situations with minimal supervision.
• Ensure that the FOH restaurant and bar area is at all times in compliance with local and state codes in regard to sanitation, safety and work rules.
• Supervise individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the hotel.
• Supervise and staff in accordance with staffing guidelines and training manual. Adjust schedules throughout the week to meet business demands.
• Be knowledgeable on the various types of drinks and food offerings that are available at the restaurant, as well as the activities and services in the surrounding areas (comp set).
• Ensure completion of all department Daily/Weekly Checklists.
• Provide timely feedback to staff on their performance.
• Ensure staff are educated in the correct usage and care of all department equipment.
• Inspect public areas for cleanliness daily and assign projects as needed.
• Ensure all chemicals are correctly used, labeled, and stored,
• Performs other duties as assigned.

Job description

Job Details: Job Location: Crowne Plaza - Asheville, NC, Position Type: Full Time, Salary Range: $10.00 - $12.00Hourly, Job Shift: Any, Job Category: Restaurant - Food Service, Responsible for the day-to-day supervision of the front of house restaurant & bar teams as well as help in catering operations.

Essential Duties & Responsibilities:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Responding efficiently and accurately to guest complaints.
• Assist in the continuous training of servers, bartenders, and bussers to provide high quality service.
• Must be able to convey information and ideas clearly.
• Must work well in stressful, high-pressure situations with minimal supervision.
• Ensure that the FOH restaurant and bar area is at all times in compliance with local and state codes in regard to sanitation, safety and work rules.
• Supervise individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the hotel.
• Supervise and staff in accordance with staffing guidelines and training manual. Adjust schedules throughout the week to meet business demands.
• Be knowledgeable on the various types of drinks and food offerings that are available at the restaurant, as well as the activities and services in the surrounding areas (comp set).
• Ensure completion of all department Daily/Weekly Checklists.
• Provide timely feedback to staff on their performance.
• Ensure staff are educated in the correct usage and care of all department equipment.
• Inspect public areas for cleanliness daily and assign projects as needed.
• Ensure all chemicals are correctly used, labeled, and stored,
• Performs other duties as assigned.

Qualifications:

• Minimum 2 years’ experience in Food and Beverage
• Effective problem-solving abilities
• Excellent written and verbal communication skills
• Well organized and able to prioritize tasks.