Food & Beverage Supervisor

Embassy Suites Asheville Downtown; Asheville (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical and dental benefits from day 1

Paid time off (PTO)

Performance incentives and cash awards

Discounted hotel stays for staff and a

Career growth opportunities

Job summary

Embassy Suites Asheville Downtown is seeking a Food & Beverage Supervisor to lead a dynamic service team and maintain the highest standards of hospitality in our downtown hotel.

You will coordinate shifts, train staff, and ensure smooth daily operations while partnering with kitchen and service teams to deliver exceptional guest experiences. Strong communication, organization, and a guest-first attitude are essential.

Qualifications

• 2 years minimum in food & beverage service; supervisory experience preferred.
• Strong leadership and organizational skills; ability to motivate and direct a team.
• Excellent customer service and communication skills; attention to detail.

Responsibilities

• Monitor daily operations to ensure smooth service in all F&B areas.
• Assist with staff scheduling, supplies, and inventory control.
• Ensure compliance with health, safety, and sanitation standards.
• Address guest concerns and special requests to maintain high satisfaction.
• Lead by example to deliver exceptional service and guest experiences.
• Collaborate with kitchen and service staff for seamless service.
• Assist with opening/closing duties and station setup.

Skills

Leadership

Customer service

Communication

Multitasking

Staff training

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

Job description

Join Our Team as a Food & Beverage Supervisor at the Embassy Suites Asheville Downtown !

Are you an energetic team leader ready to step into a supervisor role, mentor a passionate service team, and elevate your hospitality career?

At Parks Hospitality Group , we are looking for a motivated Food & Beverage Supervisor to help guide our daily operations. In this vital leadership role, you will be the ultimate coach on the floor—coordinating daily shifts, training and supporting our service staff, and fostering a collaborative team environment. You will play a key role in helping our staff grow while ensuring our high standards of quality and service are met every day.

What You’ll Do:

• Monitor daily operations to ensure smooth and efficient service in all food and beverage areas.
• Assist the management team with staff scheduling, supply orders, and inventory control.
• Ensure team compliance with health, safety, and sanitation standards.
• Address guest concerns, handle special requests, and ensure a high level of satisfaction.
• Lead by example, delivering exceptional service to create a positive guest experience.
• Collaborate with kitchen and service staff to ensure seamless and timely service.
• Inspect dining and bar areas for cleanliness, organization, and preparedness.
• Assist with opening and closing duties, including workstation setup and cleanliness.
• Support special events and group bookings, ensuring successful execution.

What You’ll Need:

• A high school diploma or equivalent.
• Minimum of 2 years of experience in food and beverage service, with prior supervisory experience preferred.
• Strong leadership and organizational skills, with the ability to motivate and direct a team.
• Excellent customer service and communication skills.
• Knowledge of food and beverage operations, including food handling and safety regulations.
• Ability to multitask and remain calm in a fast-paced environment.
• Detail-oriented with a commitment to quality and guest satisfaction.
• Knowledge of basic POS and inventory systems.

Why You’ll Love Working Here:

• Immediate medical and dental benefits starting on your very first day for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.