Restaurant Store Manager

Pembroke & Co.; Biddeford (ME); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Overtime

Bonus based on performance

Health insurance

Paid time off

Job summary

Pembroke & Co. in Biddeford, ME, is seeking a Restaurant Store Manager to lead a high-energy team, own daily operations, and deliver strong business results in a fast-paced QSR environment.

You will recruit, train, and coach staff, maintain brand standards, optimize labor and food costs, and ensure guest satisfaction while managing scheduling, payroll, and inventory. This role demands reliability, clear communication, and hands-on leadership.

Qualifications

• 1+ year of management or leadership experience in QSR/retail preferred.
• High school diploma (or equivalent).
• ServSafe Certification preferred.
• Strong communication and leadership with confidentiality awareness.
• Basic math, problem-solving and computer skills.
• Reliable transportation.
• Ability to stand and lift up to 50 lbs for up to 12 hours.

Responsibilities

• Lead recruiting, hiring and training of team members.
• Build a positive, accountable team culture and provide feedback.
• Deliver guest-first service while maintaining brand standards and food safety.
• Ensure proper staffing to keep shifts running smoothly.
• Drive sales, manage labor and food costs, and handle cash.
• Schedule, payroll, inventory and ordering; forecast staffing needs.
• Complete basic reporting and administrative tasks.

Skills

Leadership

Communication

Numerical skills

Problem solving

Computer literacy

Reliability

Education

High school diploma or equivalent

ServSafe Certification (preferred)

Job description

Benefits:

• Overtime
• Bonus based on performance
• Health insurance
• Paid time off

Position Overview:

Supporting one of the largest QSR brands, the Restaurant Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance; giving you the opportunity to make a direct impact every day.

This role typically starts at 5:00am and consists of a 50-hour workweek. The schedule includes weekends and holidays (Sundays are required). There will be overtime eligibility.

Key Responsibilities

Team Leadership

• Manage the recruiting, hiring and training of team members
• Build a positive, accountable team culture
• Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

• Create a guest-first culture and lead by example to deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Ensure proper staffing to keep shifts running smoothly and efficiently

Business & Financial Performance

• Drive sales and execute local marketing efforts
• Control labor, food costs, and cash handling
• Review performance and take action to improve results

Administrative & Operational Support

• Manage scheduling, payroll, inventory, and ordering
• Forecast staffing and business needs
• Complete basic reporting and admin tasks

What We’re Looking For

• 1+ year of management or leadership experience (QSR/retail preferred)
• High school diploma (or equivalent)
• ServSafe Certification (preferred)
• Strong communication and leadership skills with a demonstrated understanding of confidentiality
• Basic math, problem-solving, and computer skills
• Reliable transportation
• Ability to work on your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)