Food Service Manager

J&H Family Stores; Zeeland (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Short-term disability

Life insurance

Dental

Vision

Spouse/child coverage

Job summary

J&H Family Stores in Zeeland, MI is seeking a practical and energetic Store Manager to oversee daily restaurant operations, inventory control, and financial safety. You will direct staff, ensure food safety, cleanliness, and quality, and maintain customer service excellence.

Responsibilities include scheduling, staff supervision, training, local marketing support, and maintaining records. A high school diploma is preferred, with 2+ years in a QSR setting and strong communication skills.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Minimum two years in a QSR environment with staff supervision experience.
• Excellent verbal and written communication skills.

Responsibilities

• Completes and posts the staff work schedules.
• Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. Conduct written and verbal staff evaluations.
• Communicates changes of food preparations formulas, standards, etc. to staff.
• Supports local and national marketing initiatives.
• Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
• Identifies and contacts prospective customers to promote sales.

Skills

Staff supervision

Staff training

Customer service

Verbal communication

Education

High school diploma or equivalent

College degree preferred

Job description

Description

Position Summary:

Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives. Maintains business records. Exceptional customer service is a major component of this position.

Tasks & Responsibilities:

1. Completes and posts the staff work schedules.
2. Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. Conduct written and verbal staff evaluations.
3. Communicates changes of food preparations formulas, standards, etc. to staff.
4. Supports local and national marketing initiatives.
5. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
6. Identifies and contacts prospective customers to promote sales.

Requirements

Prerequisites:

• Education: High school graduate or equivalent, college degree preferred.
• Experience: A minimum of two (2) years in QSR environment, experience in supervising and training staff. Excellent verbal and written communication skills.
• Physical:
• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
• Must have the ability to work a minimum of 40 to 50 hours a week.
• Must have reliable transportation and the ability to be on call 24 hours a day.

Benefits:

• Eligible 1st of the month, following 30 days from the date of promotion
• Low deductible Insurance
• Short Term Disability
• Paid Life Insurance
• Can buy extra coverage for self, spouse and children
• Dental
• Vision