Assistant General Manager

Pembroke & Co.; Royersford (Montgomery County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Relocation assistance

Bonus based on performance

Training & development

Job summary

Pembroke & Co. is seeking an Assistant General Manager to support daily restaurant operations, develop the team, and drive strong business results in a high-energy setting.

You will work closely with the General Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role. The role is scheduled up to 40 hours per week with peak hours at lunch and dinner, Thursday through Sunday.

Qualifications

• Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred).
• ServSafe Certification is preferred.
• High school diploma or equivalent required.

Responsibilities

• Lead by example and work with the team during shifts to deliver guest-focused service.
• Assist with scheduling, payroll, inventory, and ordering; support Store/Restaurant Manager as needed.
• Manage labor, food costs, and cash handling; track performance toward goals.

Skills

Leadership experience

Communication skills

Teamwork

Basic math

Education

High school diploma or equivalent

Job description

Position Overview

Supporting one of the largest QSR brands, the Assistant General Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You’ll work closely with the General Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role.

Benefits

• Relocation assistance
• Bonus based on performance
• Training & development

Position Overview

Supporting one of the largest QSR brands, the Assistant General Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You’ll work closely with the General Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role.

This position is scheduled up to 40 hours per week. The brand's peak hours are during lunch & dinner, Thursday-Sunday. There are growth opportunities within 1-year of employment as the portfolio continues to grow. Candidates who need to relocate will be considered for this position.

Why join us?

• Opportunity to grow into a General role
• Hands-on leadership experience in a fast-paced environment
• Direct impact on team success and guest experience

Key Responsibilities

Team Leadership

• Assist with recruiting, hiring, and training team members
• Lead by example and work alongside the team during shifts
• Provide coaching and feedback to support team development and a positive team culture
• Hold team members accountable for performance and behavior

Operations & Guest Experience

• Create a guest-first culture and lead by example to deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Address guest feedback and support service improvements

Business & Financial Performance

• Support sales growth through execution of promotions and initiatives
• Help manage labor, food costs, and cash handling
• Track performance and assist in achieving business goals

Administrative & Operational Support

• Assist with scheduling, payroll, inventory, and ordering
• Complete basic reporting and administrative tasks
• Support and step in for the Store/Restaurant Manager as needed

What We’re Looking For

• Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred)
• Strong communication and teamwork skills with a demonstrated understanding of confidentiality
• Ability to work in a fast-paced, hands‑on role
• Basic math, problem-solving, and computer skills
• High school diploma (or equivalent)
• ServSafe Certification (preferred)