Assistant Store Manager with Food

Southwest Convenience Stores, LLC (OXXO USA); Harrold (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company in Harrold, Texas is seeking an Assistant Store Manager to oversee daily operations of the QSR food concept. This full-time role requires ensuring excellent customer service, compliance with health and safety standards, and supporting Sales Associates. Key responsibilities include maintaining inventory, managing financial transactions, and training staff. Candidates should have a valid driver’s license, experience in retail, and the ability to lead in a fast-paced environment.

Qualifications

• One or more years of experience working in a retail environment.
• Valid driver’s license and vehicle insurance.
• Must be able to lift and stay active for the duration of the shift.

Responsibilities

• Oversee daily QSR activities to ensure smooth operations.
• Maintain inventory levels by ordering and monitoring supplies.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.

Skills

Active listening

Time management

Multitasking and prioritization

Customer service

Initiative

Education

Food safety manager training

Job description

Job Summary

The Assistant Store Manager with Food Service is responsible for the daily operations and success of the QSR food concept. This role ensures the QSR is well‑stocked, clean, and provides excellent customer service while ensuring compliance with health & safety standards.

Key Responsibilities

• Oversee daily QSR activities to ensure smooth operations.
• Maintain inventory levels by accurately ordering and monitoring supplies.
• Ensure the QSR remains clean and organized.
• Provide exceptional customer service and resolve any issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates with Food Service.
• All activities support the strategy and vision of the organization and comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

Education and Experience

• One (1) or more years’ experience working in a retail environment (Preferred).
• Valid driver’s license with transportation to/from bank and corporate meetings and valid vehicle insurance (Required).
• Food safety manager training.

Job Requirements

• Active listening.
• Demonstrating ongoing value.
• Ability to take initiative.
• Multitasking and prioritization.
• Operational excellence.
• Time management.
• Schedule flexibility; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Assign tasks, follow up, and counsel employees for non‑compliance.
• Responsible for continued training, education, and development of all employees in the assigned QSR.
• Help in recruitment of potential candidates.
• Resolve customer issues and conflicts in a professional manner.
• Must have a form of communication to be reached.
• Teach and model customer service and suggestive selling techniques.
• Must be able to lift, stand, and remain active for the duration of the shift with frequent movement around the store.
• Responsible for unloading deliveries and organizing inventory and food supplies.

Seniority Level

Mid‑Senior Level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Retail