Restaurant Shift Supervisor & Team Lead

Socket.dev; New Byram (MS); On-site; USD 17,000 - 23,000; Full time

Job summary

Socket.dev restaurant in Mississippi seeks a Team Leader to assist daily operations and step in for the General Manager when needed, upholding high standards of quality, service, cleanliness, safety, and sanitation.

The role involves supervising shifts, balancing FOH/BOH duties, monitoring service speed, addressing guest feedback, and training staff to follow company procedures. Open/close duties are included in the responsibilities.

Qualifications

• High School Diploma or equivalent required.
• Experience supervising a restaurant team is preferred.
• Ability to handle guest comments and problems.
• Ability to open and close the restaurant.

Responsibilities

• Provide supervision during assigned shifts.
• Deliver a positive guest experience.
• Manage FOH and BOH shift duties and labor controls.
• Assist with guest comments and complaints.
• Ensure standards of cleanliness and product quality.
• Participate in ongoing staff training.
• Open and close the restaurant in the absence of upper management.

Skills

Supervision

Guest experience

Team leadership

Cash handling

Training new hires

Operations coordination

Education

High School Diploma or equivalent

Tools

POS system

Job description

Socket.dev restaurant in Mississippi seeks a Team Leader to assist daily operations and step in for the General Manager when needed, upholding high standards of quality, service, cleanliness, safety, and sanitation.

The role involves supervising shifts, balancing FOH/BOH duties, monitoring service speed, addressing guest feedback, and training staff to follow company procedures. Open/close duties are included in the responsibilities.