Restaurant Team Lead — Shift Supervisor & Guest Experience

Hunter Super Techs - TurnPoint; Jackson (MS); On-site; USD 19,286 - 24,796; Full time

Job summary

Hunter Super Techs - TurnPoint in Jackson, MS is seeking a Team Leader to assist in daily restaurant operations and uphold top standards of food quality, service, cleanliness, safety, and sanitation. You will support the General Manager in absence and handle issues with staff, suppliers, and guests with professionalism.

The role emphasizes supervising shifts, delivering a warm guest experience, managing labor costs, and training team members to follow company procedures while opening/closing

Qualifications

• Minimum high school diploma or equivalent.
• Experience supervising shifts and ensuring food safety and cleanliness.

Responsibilities

• Provide supervision during assigned shifts.
• Deliver a positive experience for team members and guests.
• Assist with FOH and BOH shift responsibilities to help manage labor controls and costs.
• Monitor speed of service to ensure a positive guest experience.
• Assist with guest comments and complaints.
• Supervise daily shifts to maintain standards, product quality, and cleanliness.
• Assist in ongoing staff training to follow procedures.

Skills

Team leadership

Guest service

Cash handling

Staff training

Conflict resolution

Education

High School Diploma or equivalent

Job description

Hunter Super Techs - TurnPoint in Jackson, MS is seeking a Team Leader to assist in daily restaurant operations and uphold top standards of food quality, service, cleanliness, safety, and sanitation. You will support the General Manager in absence and handle issues with staff, suppliers, and guests with professionalism.

The role emphasizes supervising shifts, delivering a warm guest experience, managing labor costs, and training team members to follow company procedures while opening/closing