Restaurant Manager: Guest Experience & Team Leader

Socket.dev; Woodbury (MN); On-site; USD 52,000 - 78,000; Full time

Job summary

Socket.dev in Minnesota is seeking an experienced restaurant manager to lead front-of-house operations, ensure guest satisfaction, and uphold service standards across all dining areas.

You will recruit, train, schedule, and coach staff; manage POS systems and cash handling; coordinate events; and supervise service during dining hours to deliver consistent quality.

This salaried role requires a 50-hour week, with varying start times from 8 AM to 2 AM, and a commitment to hospitality excellence.

Qualifications

• High school diploma or GED required.
• 3 years of supervisory experience; including alcohol service.
• Experience with POS systems and cash controls.
• Excellent customer service and communication skills.

Responsibilities

• Maintain guest relationships and proactive guest interaction.
• Lead recruitment, training, scheduling, and performance management.
• Oversee two-way communication and staff meetings.
• Ensure service quality, safety, and cleanliness standards.
• Manage staff schedule and shift pickups.
• Address guest complaints promptly.
• Support events on and off site.
• Coach and develop staff to deliver hospitality.

Skills

Supervisory experience

Customer service

Communication skills

Time management

Delegation

Team leadership

POS systems

Cash handling

Microsoft Office

Food & beverage knowledge

Education

High school diploma or GED

ServSafe certification

Tools

Aloha POS

Compeat

Tripleseat

Hotschedules

Excel

Job description

Socket.dev in Minnesota is seeking an experienced restaurant manager to lead front-of-house operations, ensure guest satisfaction, and uphold service standards across all dining areas.

You will recruit, train, schedule, and coach staff; manage POS systems and cash handling; coordinate events; and supervise service during dining hours to deliver consistent quality.

This salaried role requires a 50-hour week, with varying start times from 8 AM to 2 AM, and a commitment to hospitality excellence.