Restaurant Shift Supervisor: Lead Service & Growth

Carlisle Corporation; Niles (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Carlisle Corporation operates Wendy's franchise locations and seeks a Shift Manager to oversee daily operations, staffing, training, and customer service. You will ensure efficiency, quality, and team performance during each shift, while supporting management objectives in a fast-paced setting.

The role emphasizes leadership, adherence to safety standards, and effective communication with crew and customers to maximize service levels and profitability.

Qualifications

• Knowledge Wendy's operating systems and procedures.
• Wendy's policies and procedures related to job responsibilities.
• Supervisory practices and crew development.

Responsibilities

• Assist in achieving sales and profit goals.
• Develop and manage crew rosters and shifts.
• Monitor product quality and provide feedback to crew.

Skills

Leadership

Customer orientation

Team management

Multi-tasking

Education

College degree or equivalent experience in operations

Tools

WeLearn

ServSafe certification

Job description

Carlisle Corporation operates Wendy's franchise locations and seeks a Shift Manager to oversee daily operations, staffing, training, and customer service. You will ensure efficiency, quality, and team performance during each shift, while supporting management objectives in a fast-paced setting.

The role emphasizes leadership, adherence to safety standards, and effective communication with crew and customers to maximize service levels and profitability.