Lead Shift Supervisor — Quality & Service Excellence

Carlisle Corporation; Street (MD); On-site; USD 19,000 - 25,000; Full time

Job summary

Carlisle Corporation, a Wendy's franchisee, seeks a Shift Supervisor to oversee operations during non-service hours and assist the unit manager during service periods. The role includes supervising crew, upholding Wendy's procedures, and ensuring accurate timekeeping and cash handling.

You must have at least 1 year in the restaurant industry and a high school diploma. Responsibilities include training, enforcing policy, and maintaining safety and quality standards to deliver world‑class service

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year of experience in the restaurant industry.

Responsibilities

• Supervises open/close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance issues and refers to the unit manager.
• Maintains time cards and wage/hour compliance on non-service shifts.
• Follows cash handling, banking, safety and security policies.
• Ensures dress policy and safety procedures.

Skills

Supervision

Work direction

Customer service

Education

High School diploma

Job description

Carlisle Corporation, a Wendy's franchisee, seeks a Shift Supervisor to oversee operations during non-service hours and assist the unit manager during service periods. The role includes supervising crew, upholding Wendy's procedures, and ensuring accurate timekeeping and cash handling.

You must have at least 1 year in the restaurant industry and a high school diploma. Responsibilities include training, enforcing policy, and maintaining safety and quality standards to deliver world‑class service