Shift Leader: Restaurant Operations & Training

Carlisle Corporation; Brent (OK); On-site; USD 18,000 - 25,000; Full time

Job summary

Carlisle Corporation's Wendy's franchise in Brent, OK is seeking a Shift Manager to support daily restaurant operations and lead a crew across service, food preparation, and customer interactions. You will manage shifts, ensure food quality, safety standards and adherence to policies while training team members and maintaining high guest satisfaction.

The role emphasizes hands-on leadership, accountability for sales and costs, and the ability to respond quickly to issues during busy periods.

Qualifications

• College degree or equivalent experience in operations.
• 6 months experience in the restaurant industry.
• Valid Driver's License.
• ServSafe certification is a plus.
• Ability to stand for long periods in a fast-paced environment.

Responsibilities

• Promotes customer satisfaction to drive sales and profits.
• Manages shifts and supervises crew to meet Q.S.C. standards.
• Monitors product quality and provides feedback to staff.
• Trains crew and enforces safety, cleanliness and policies.
• Assists management in training and operating procedures.

Skills

Wendy's systems

Supervisory ability

Customer orientation

Multi-tasking

Communication

Education

College degree or equivalent operations experience

Tools

WeLearn

Job description

Carlisle Corporation's Wendy's franchise in Brent, OK is seeking a Shift Manager to support daily restaurant operations and lead a crew across service, food preparation, and customer interactions. You will manage shifts, ensure food quality, safety standards and adherence to policies while training team members and maintaining high guest satisfaction.

The role emphasizes hands-on leadership, accountability for sales and costs, and the ability to respond quickly to issues during busy periods.