Restaurant Shift Supervisor - Lead Operations & Service

Carlisle Corporation; Town of Willard (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Carlisle Corporation, a Wendy's franchisee, seeks a shift supervisor responsible for supervising operational activities during non-service hours and assisting management during service hours. This role emphasizes work direction to crew members and maintaining service standards.

You will train and cross-train staff, ensure policy adherence, monitor food cost, safety, and cash handling, and support performance management as directed by the unit manager.

Qualifications

• High School graduate or equivalent.
• At least 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.
• Knowledge of Wendy's procedures and standards.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems requiring immediate attention; refers to unit manager for discipline if needed.
• Follows all procedures in the Operational Procedures Manual.
• Ensures time card accuracy and wage/hour compliance during non-service shifts.
• Maintains safe working conditions and dress policy compliance.
• Monitors labor usage and suggests corrective actions to control costs.

Skills

Supervisory experience

Restaurant operations

Customer service

Cash handling

Education

High School diploma or equivalent

Tools

POS system

Job description

Carlisle Corporation, a Wendy's franchisee, seeks a shift supervisor responsible for supervising operational activities during non-service hours and assisting management during service hours. This role emphasizes work direction to crew members and maintaining service standards.

You will train and cross-train staff, ensure policy adherence, monitor food cost, safety, and cash handling, and support performance management as directed by the unit manager.