Restaurant Shift Manager — Lead Teams & Guest Experience

Taco Bell; Hackensack (NJ); On-site; USD 24,108 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision Health Plan options

401(k) Retirement Plan

Employee discounts on meals

Paid Time Off

Monthly Performance Bonus

Job summary

A leading restaurant franchise in Hackensack is seeking a Restaurant Shift Manager. You will oversee daily operations, ensuring high standards of food quality and customer service while leading a team of crew members. Ideal candidates will have supervisory experience in the restaurant industry, excellent leadership skills, and knowledge of food safety. The role involves handling customer complaints, managing shift schedules, and ensuring a safe work environment. Benefits include health plans, 401(k), and opportunities for advancement.

Qualifications

• Proven experience in a supervisory or managerial role within the restaurant industry.
• Excellent leadership and interpersonal skills.
• Strong organizational and time management skills.

Responsibilities

• Oversee and coordinate restaurant crew activities during shifts.
• Ensure outstanding customer service and handle complaints professionally.
• Monitor food safety and sanitation standards.

Skills

Leadership

Customer Service

Time Management

Conflict Resolution

Food Safety Knowledge

Education

High school diploma or equivalent

College degree in Hospitality Management (preferred)

Certification in food safety (e.g., ServSafe)

Job description

A leading restaurant franchise in Hackensack is seeking a Restaurant Shift Manager. You will oversee daily operations, ensuring high standards of food quality and customer service while leading a team of crew members. Ideal candidates will have supervisory experience in the restaurant industry, excellent leadership skills, and knowledge of food safety. The role involves handling customer complaints, managing shift schedules, and ensuring a safe work environment. Benefits include health plans, 401(k), and opportunities for advancement.