Restaurant Shift Lead | Guest Service & Team Growth

Qdoba Restaurants; Hoboken (NJ); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k for eligible employees

Paid Time Off (PTO)

Tuition reimbursement

Job summary

A popular restaurant chain in Hoboken is seeking a Shift Lead responsible for executing operations and maintaining brand standards. This role involves training team members, ensuring food quality, and enhancing the guest experience. Candidates should have at least 6 months of experience in restaurant operations and possess a high school diploma. This position requires good communication skills, particularly in English. Benefits include medical, dental, vision, and PTO for eligible employees.

Qualifications

• Must be at least 18 years old to comply with laws.
• Must complete Shift Lead training classes.
• ServSafe certification is preferred.

Responsibilities

• Execute restaurant operations alongside the General Manager.
• Ensure cleanliness and maintenance of the restaurant.
• Encourage teams to deliver excellent guest service.
• Train employees and ensure standards are met.
• Interact with guests to resolve issues promptly.

Skills

Restaurant operations experience

Communication in English

Fundamental reading, writing, math and computer/POS skills

Spanish comprehension

Education

High school diploma or equivalent

Job description

A popular restaurant chain in Hoboken is seeking a Shift Lead responsible for executing operations and maintaining brand standards. This role involves training team members, ensuring food quality, and enhancing the guest experience. Candidates should have at least 6 months of experience in restaurant operations and possess a high school diploma. This position requires good communication skills, particularly in English. Benefits include medical, dental, vision, and PTO for eligible employees.