Restaurant Shift Manager: Lead Operations & Service

Workstream; Columbia (SC); On-site; USD 20,664 - 27,552; Full time

Job summary

Papa John's is seeking a Shift Manager to run a store with attention to detail in Columbia, SC. You will oversee daily operations, greet staff and customers, and ensure service and product quality while maximizing profitability.

You will lead a self-sufficient team, follow the Focus system to manage costs, maintain inventory and equipment, and foster a customer‑centric culture centered on teamwork, energy and fun.

Responsibilities

• Our Shift Managers assume responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered while maximizing restaurant profitability.
• General Managers ensures each delivered product meets Papa John's standards and accurately reflects the customer's order.
• He/she promptly responds to all customer concerns and issues, and solicits customer and team member feedback to improve restaurant operations and build brand loyalty.
• Managers will build an atmosphere of teamwork, energy and fun.
• Our managers manage profit goals and ensure food, labor and other controllable costs stay within budget and correct deviations by accurately using the "Focus" System.
• He/she will manage company's assets by keeping the restaurant clean, fully equipped and all equipment maintained.

Job description

Papa John's is seeking a Shift Manager to run a store with attention to detail in Columbia, SC. You will oversee daily operations, greet staff and customers, and ensure service and product quality while maximizing profitability.

You will lead a self-sufficient team, follow the Focus system to manage costs, maintain inventory and equipment, and foster a customer‑centric culture centered on teamwork, energy and fun.